Online pharmacy and medication delivery: ad compliance rules and checker

Rules that matter for Online pharmacy and medication delivery ads

  • Online pharmacy ads need certification and written permission from Meta; 18+.

    Online pharmacies and telehealth providers promoting prescription drugs must be actively certified with LegitScript, then request authorization from Meta, and target only people 18 or older in eligible countries where they are certified.

    Policy source
  • Naming prescription drugs requires LegitScript certification.

    Ads promoting prescription drugs require active LegitScript certification (telehealth providers and online pharmacies) plus Meta authorization, and may only target eligible countries (US, Canada, New Zealand).

    Policy source
  • Savings amounts need a documented comparison.

    Health benefit or safety claims need competent and reliable scientific evidence, generally randomized controlled human clinical testing. Testimonials and expert endorsements do not replace substantiation.

    Policy source

Check your ad copy

Set to this category. Flagged lines show the rule and its source; fewer flags means less risk of a closer review, not approval.

Up to 6,000 characters per ad. To check several ads, separate them with a line containing only ---. Up to 50 ads. Checked in your browser; nothing is stored.

This is general information about platform policies, not legal advice. Check the current policy before you run ads.

When an ad or an ad account is restricted

Prescription categories get more rejections than most, so plan for review before launch. Meta says its ad review system is designed to review all ads before they go live and relies primarily on automated technology, and that "both machines and people make mistakes." It uses a warning-based system for repeated or egregious violations of its Advertising Standards, and you can appeal a warning by requesting a review of the rejected ads that led to it.

If a Meta ad account is restricted, only an admin on the account can request a review. Meta says the review is typically completed in 48 hours, that the decision is final once it is done, and that ads running before the restriction are not restarted automatically.

TikTok says most ads are reviewed within 24 hours, though some take longer. Its Account Health status updates daily, and a Restricted status means some features are limited because of persistent violations.

Google suspends accounts without prior warning for the violations it calls egregious, including unauthorized pharmacies. For its Prescription drug services policy, it says it will issue a warning at least 7 days before suspending an account.

Sources: Meta: About the enforcement of Meta Advertising Standards, Meta: About ad account status in Business Support Home, Meta: Request a review for a restricted advertising account, TikTok: Ad Review FAQs, TikTok: About Account Health in TikTok Ads Manager, Google Ads: Healthcare and medicines policy, Google Ads: Prescription drug services policy, checked 3 November 2026.

Common questions

Can an online pharmacy advertise on Facebook?

Yes, with certification. Prescription products fall under Meta's Drugs and Pharmaceuticals policy, which requires telehealth providers and online pharmacies to be actively certified with LegitScript, to have Meta's authorization, and to target only people 18 or older in the United States, Canada or New Zealand. See pharmacy Facebook ads.

Can an online pharmacy advertise on TikTok?

TikTok's US pharmacies row asks for proof of certification by a third-party licensing organization, such as the National Association of Boards of Pharmacy (NABP) or LegitScript.

Can an online pharmacy advertise on Google Ads?

Google restricts online prescribing, dispensing and sale of prescription drugs, and says advertisers must also be certified with Google. Offering prescription drugs without a prescription is not allowed.

Can a compounding pharmacy get LegitScript certification?

LegitScript lists compounding pharmacies among the pharmacy types eligible for Healthcare Certification. It also says certification may be required for some advertising programs but does not guarantee advertising approval.

Sources

  1. Meta: Drugs and Pharmaceuticals ad policy (checked 3 November 2026)
  2. Meta: About Meta's Prescription Drugs advertising policy (checked 3 November 2026)
  3. TikTok: Healthcare and Pharmaceuticals ad policy (checked 3 November 2026)
  4. Google Ads: Healthcare and medicines policy (checked 3 November 2026)
  5. LegitScript: Healthcare Merchant Certification FAQ (checked 3 November 2026)

Last reviewed . Platform policies change often; we re-check this page every quarter.

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