Which ad agency works with online pharmacies?

Last reviewed 3 November 2026

Telehealth Media makes paid social ads for online pharmacies and medication delivery brands, for Facebook, Instagram and TikTok. Each ad is written to the platform rules for pharmacies and prescription drugs.

The rules an online pharmacy ad meets

Meta lets online pharmacies and telehealth providers promote prescription drugs only if they are actively certified with LegitScript, have authorization from Meta, and target people 18 or older in the United States, Canada or New Zealand, in the countries where they are certified. Source: Meta's Drugs and Pharmaceuticals ad policy, checked on 2 November 2026.

TikTok's US rules require pharmacies to hold certification from NABP, LegitScript or a regional equivalent. The policy does not list a separate telehealth category. Source: TikTok's Healthcare and Pharmaceuticals ad policy, checked on 2 November 2026.

What we make for pharmacies

Online pharmacies sell convenience and price on products customers already take. Our angles for pharmacy brands are built on switching, transparency and logistics.

Each batch is one angle made into 10 ads: 5 videos in 5 different formats and 5 statics. See pharmacy Facebook ads for the Meta side in detail.

Google rules for online pharmacies

Google restricts the promotion of services related to the online prescribing, dispensing and sale of prescription drugs, and names online pharmacies among the businesses covered. Source: Google's Healthcare and medicines ad policy, checked on 3 November 2026.

Google says offering prescription drugs without a prescription is not allowed, and that the suspension for it happens on detection and without prior warning. Source: Google's Healthcare and medicines ad policy, checked on 3 November 2026.

Under its prescription drug services policy, Google says it will issue a warning at least 7 days before suspending an account. Source: Google's Prescription drug services ad policy, checked on 3 November 2026.

On Performance Partner, we also run the ad accounts. See the media buying agency page.

Certification for pharmacies and their partners

LegitScript lists compounding pharmacies among the businesses eligible for Healthcare Certification. Source: LegitScript's Healthcare Certification FAQ, checked on 3 November 2026.

LegitScript also says partner pharmacies responsible for filling prescriptions for patients are generally required to be LegitScript-certified, and that a prescription must not be prescribed or dispensed before care is provided by a licensed medical professional. Source: LegitScript: Healthcare Certification, checked on 3 November 2026.

The FDA says it does not approve or license any facility. Source: FDA: What telehealth companies should know when promoting compounded drugs, checked on 3 November 2026.

Our LegitScript page covers certification in more detail.

What pharmacy ads can say on Meta

Meta's list of content an authorized prescription drug advertiser may include covers listing the price of the drug and sharing affordability information, such as price or delivery discounts. Source: Meta: About Meta's Prescription Drugs advertising policy, checked on 3 November 2026.

Prescription drug ads on Meta must include a disclaimer to consult a licensed health professional or obtain a valid prescription. Source: Meta's Drugs and Pharmaceuticals ad policy, checked on 3 November 2026.

Tracking on pharmacy sites

Meta's health and wellness data source category covers sources associated with medical conditions or provider and patient relationships, and lists a pharmacy among its examples. Source: Meta: About data source categories in Meta Events Manager, checked on 3 November 2026.

Under core setup, Meta says adding items to your catalog through the Meta Pixel may no longer work. Source: Meta: About core setup, checked on 3 November 2026.

Custom conversions that reference specific health conditions are not allowed. Source: Meta: Understand restrictions on certain custom conversions, checked on 3 November 2026.

Meta also says its systems are not a substitute for your own compliance mechanisms. The healthcare Facebook ads page covers these restrictions. Source: Meta: Understand data sharing restrictions based on data source categories, checked on 3 November 2026.

Sources

About Telehealth Media

Telehealth Media makes paid social ads, video and static, for telehealth brands. We also analyse funnels and landing pages for conversion. On Performance Partner, we also buy the media and run the ad accounts on Meta and TikTok. A batch is one angle made into 10 ads: 5 videos in 5 different formats and 5 statics, and every video is reviewed for compliance.

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This is general information about platform policies, not legal advice. Check the current policy before you run ads. Policies on this page were checked on 2 November 2026, except the FTC pages, checked on 29 October 2026.

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