Which ad agency works with mental health telehealth brands?

Meta does not allow ads that assert or imply a person's personal attributes, including physical or mental health and medical conditions. Its own examples allow "New diabetes treatment available" and reject "Do you have diabetes?" Source: Meta's Personal Attributes ad policy, checked on 2 November 2026.

Mental health ads carry the strictest personal-attribute risk on Meta and the highest need for care in tone. We write ads built on access, matching and process.

Each batch is one angle made into 10 ads: 5 videos in 5 different formats and 5 statics. See mental health Facebook ads.

Meta lists lead ad form fields that ask whether a person has experienced mental health issues, such as depression or anxiety, among the things ads may not do. On TikTok, Lead Ads cannot request sensitive information, such as financial or medical information. Source: Meta's Advertising Standards, TikTok's Ad Review FAQs, checked on 3 November 2026.

Screening questions belong on the brand's own intake, not in the ad form. Our own rule: no crisis or self-harm content in ads, and crisis resources go on the landing page, not in the ad.

Meta does not allow ads that promote prescription drugs without its authorization, and only online pharmacies, telehealth providers and pharmaceutical manufacturers are eligible to apply. Source: Meta: About Meta's Prescription Drugs advertising policy, checked on 3 November 2026.

For prescription medicine in the United States, TikTok asks for proof of approval and certification from the appropriate regulator, such as the FDA, and requires the ads to be restricted to people 18 or older. Our healthcare marketing agency page covers the wider healthcare work. Source: TikTok's Healthcare and Pharmaceuticals ad policy, checked on 3 November 2026.

LegitScript's addiction treatment certification is for licensed addiction treatment services in the US or Canada, in person or remote, for substance use disorders. LegitScript says it is the only certification and monitoring solution recognized by Google, Meta, Microsoft and Nextdoor to vet addiction treatment advertisers. Source: LegitScript: Addiction Treatment Certification, checked on 3 November 2026.

Google says services for impulse control disorders, behavioral addiction or nicotine addiction are out of scope of its addiction services policy. Our behavioral health marketing section covers treatment programs. Source: Google's Healthcare and medicines ad policy, checked on 3 November 2026.

The FTC says an endorsement cannot be used to make a claim the marketer of the product could not legally make. Source: FTC's Endorsement Guides: What People Are Asking, checked on 3 November 2026.

When an ad shows results above what is typical, the FTC asks advertisers to clearly and conspicuously disclose the generally expected performance in the circumstances shown. Statements like "Results not typical" or "Individual results may vary" will not change that reading. See our AI UGC ads page for creator formats. Source: FTC's Endorsement Guides: What People Are Asking, checked on 3 November 2026.